What happens next?

After Enrollment

Use this site to purchase Individual Vision Plans from VSP. Once you're enrolled in an Individual Vision Plan, rely on our member site vsp.com to review benefits, claims, and billing information.

Post Enrollment Questions

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Do I get an ID card with my Individual Vision Plan?

Yes, Member ID cards are e-mailed in your welcome packet 2-3 business days after your online or phone enrollment. Your Member ID card will include your unique Member ID that you’ll need for creating an account at vsp.com and for your VSP network doctor’s appointment. You can also receive services without a card by simply providing your name and birth date at your VSP doctor’s office; they’ll take care of the rest.

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How do I create an account on vsp.com?

Once your individual plan is effective, go to vsp.com and click on create an account. You’ll need your unique Member ID found on your ID card to create a new account. Please note that you cannot register at vsp.com until your plan is effective. After logging in, you can securely update payment information and review plan benefits at your convenience.

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How do I find a VSP network doctor?

Use our Find a Doctor tool to search for a list of VSP network doctors near you. You’ll receive quality care, comprehensive coverage and savings with a certified VSP doctor. If you choose to go to an out-of-network provider, you’ll have to submit your claims yourself and will be reimbursed at lower out-of-network coverage amounts.

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How soon after I buy an Individual Vision Plan can I use my benefits?

If you enrolled today and chose the 1st of this current month for your effective date, then you can begin using benefits in 5 business days. If you chose the 1st of the next month, you’ll need to wait for that date to begin using benefits. At that point you can make your appointment with the doctor (allowing 5 business days from enrollment for processing).

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How do I use my Individual Vision Plan?

Once your plan is effective, be sure to create an account at vsp.com and use your Member ID to review your plan coverage and get special offers. Then all you have to do is make your appointment with a VSP network doctor and tell them you have VSP. Get your exam, select your glasses or contacts, and the doctor’s office will take care of the rest with VSP. Be sure to ask your VSP doctor about extra discounts and savings on frames, lenses, or contacts! You pay your plan premium directly to VSP and any copays or overage at the doctor’s office. It’s that simple.

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Where can I learn more about Exclusive Member Extras?

Visit the Special Offers page on vsp.com to learn more about additional offers for VSP members like savings up to 60% on digital hearing aids from TruHearing®*1.

1.Offer not available in the state of Washington and California

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Can I see any doctor on a VSP Individual Vision Plan?

You can go to the doctor of your choice; however, you’ll receive the highest level of benefits when you see a VSP network doctor. If you see an out-of-network provider, your benefit will differ and you’ll be required to submit a claim for reimbursement. Search VSP Individual Plans by ZIP code, then compare reimbursement schedules for in-network and out-of-network providers under “Plan Details.”

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What if I have a question about my payment or want to change dependents on my plan?

To manage your payment options or view payment history, log on to our secure vsp.com site and go to “My Account.” For assistance with plan changes and dependents you’ll need to speak with a representative at 800.785.0699  Monday through Friday 7:00 a.m. to 7:00 p.m. Central Time

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Can I purchase insurance for someone else?

Yes, visit givevspdirect.com to give vision insurance as a gift to someone you care about.

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How do I renew my Individual Vision Plan?

Once you enroll, continuing your coverage with an Individual Vision Plan is easy., Your plan will automatically renew, we'll charge the same account you provide us during your initial enrollment. We'll remind you 60 days in advance of your renewal. If you wish to make any changes to your coverage, you can call VSP Member Services at 800.785.0699.

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Where can I find information about my current VSP vision plan through my employer?

For questions about your current coverage through your employer, please login to vsp.com to view benefits, talk to your employer, or call VSP Member Services at 800.877.7195.

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