Commonly Asked Questions About Your Vision Plan

Many people wait until the end of the year to use their vision insurance benefits, but you shouldn’t always put it off, right now may be time to take advantage of your vision insurance benefits. The best part about vision insurance coverage with VSP is the simplicity of the vision insurance plans. Your vision plan is about you and making sure your eyes are healthy. The commonly asked questions about VSP’s vision care plans below will help you learn more about your vision coverage plan and how to make the most of your vision insurance benefits with VSP.

When can I start using my VSP vision insurance?

You can use your benefits the same day you enroll, no need to wait.

Do I need an ID card to use my vision insurance plan?

With a VSP Individual Vision Plan, your eye doctor will already have access to your coverage plan with your name and social security number. Your doctor’s office and VSP in-network provider work together for claims. You only pay the out-of-pocket difference. 

How do I use my vision insurance benefits?

It’s simple. To make the most of your benefits schedule an  appointment with a VSP network eye doctor, get your eye exam, fill your prescription for frames or contact lenses, and that’s it. You pay any copays or overages you might owe right on the spot, but through your VSP vision care plan VSP and your provider takes care of the rest. 

How often can I see the eye doctor for an eye exam?

With all VSP Individual Vision Plans, except our EyewearOnly plan, you’re covered for an eye exam every 12 months, after a copay.

How do I use my vision insurance plan to save money?

Because VSP is a not-for-profit vision care company, you’ll get access to high-quality care from a VSP network doctor and low out-of-pocket costs. As a member of VSP, you'll save an average of $470 each year, plus you'll get an extra $20 to spend on Featured Frame Brands!*  So go to the eye doctor, get your eyes checked and pick the eyeglass frames and lens enhancements that suit your vision needs.

Do I need to file any insurance claims or be reimbursed for payments?

When you visit a VSP in-network eye doctor, any charges that are not covered by your VSP vision plan are paid for at the eye doctor’s office before you leave. And it’s always an option for you to use funds from a Health Savings Account (HSA) for this purpose. 

What if I have other questions about my glasses frame allowance?

The VSP Team is always happy to help. To speak with VSP’s customer service team, call 800-785-0699. Our service center is open Monday through Friday, from 7 a.m. to 7 p.m. Central Time. 

For more information about your VSP vision insurance plan, please visit our the VSP vision insurance benefits and savings page or our vision plan coverage section of the FAQ page.

What VSP vision plan members are saying about VSP Individual Vision Plans

“My old insurance didn't cover enough for designer frames. But since I've had VSP, I can choose Gucci or Bebe and not go broke in the process.”

– D. Fletcher 

“I work on computers every day, so to be able to get a pair of computer glasses and only have to pay the copay is excellent.”

– D. Rimes 

“There was a great selection of providers in our area, including one close to my house.”

– M. Simmons 

If you don’t have a vision insurance plan, learn how you can benefit from a VSP vision plan, get your vision insurance quote today.

*Frame brands and promotions subject to change. Extra $20 to spend is in addition to your frame allowance, and available only to VSP members with applicable plan benefits. Check your frame coverage section in My Benefits at to see if this offer applies. Ask your VSP network doctor which brands and styles they carry, as selection varies by office.  

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Your vision.
Your way.

Not covered for vision?

Get an individual plan, customized for you – including where you want to use it: at the doctor, in a retail location, or even online.

Healthy vision association discounts

Some plans can only be accessed through membership in the Healthy Vision Association (HVA), which helps its members see well and stay healthy.

For $1.50/mo, your membership will give you access to exclusive discount programs* on everyday goods and services including:

Plus, your membership supports vision-related charities too.

Click to download full details

*All rebates and special offers are subject to change